Terms & Conditions

1. Acceptance of Terms

By accessing and using the services provided by BrandPalette ("Agency", "we", "us", or "our"), you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

2. Scope of Services

BrandPalette is a premium creative technology agency offering services in:

• Branding & Visual Identity Strategy
• Website Development & Custom Web Applications
• Mobile Application Development (iOS & Android)
• Custom AI Integrations & Automation Systems
• UI/UX Interface Design
• Search Engine Optimization (SEO & GEO)

Specific project scopes, timelines, and deliverables will be governed by a separate Service Level Agreement (SLA) or Statement of Work (SOW) executed between the Client and the Agency.

3. Client Responsibilities

To ensure project timelines and quality are maintained, the Client agrees to:

• Provide all necessary assets, copy, logos, and access credentials in a timely manner.
• Designate a primary contact person with authority to give prompt design and development approvals.
• Ensure all materials supplied to BrandPalette do not infringe on any third-party intellectual property rights.

4. Intellectual Property

Unless otherwise agreed in writing, all source code, graphic designs, assets, and branding materials produced by BrandPalette will remain the intellectual property of the Agency until full and final payment has been cleared. Upon receipt of final payment, ownership and license rights will transfer to the Client as specified in the project agreement.

5. Payments, Deposits, & Invoices

Payment terms are structured as follows:

• An initial deposit (specified in your project proposal) is required before work commences.
• Milestone payments are due within 7 business days of the milestone approval.
• Late payments may result in suspension of work and project timeline delays.
• All pricing is exclusive of hosting, third-party API keys, fonts, or premium stock asset licenses unless specified.

6. Limitation of Liability

In no event shall BrandPalette, its directors, employees, or partners be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from the use or inability to use our services.

7. Contact Information

If you have any questions or require clarification regarding these Terms & Conditions, please contact us directly at:

Email: hello@brandpalette.com